Twist Bioscience Job Trends

We are seeking a proactive and detail-oriented Customer Success Specialist to join our dynamic customer success team. In this role, you will provide strategic support to customers, helping them through the onboarding process, offering training and assistance, and fostering long-term success. The ideal candidate will be a strong communicator, skilled at building relationships, and committed to delivering exceptional service. What You’ll Be Doing Strategic Account Support Assist the sales team with administrative tasks such as data entry, document management, and record organization. Collaborate with the sales team to provide white-glove service and ensure a high level of customer satisfaction. Respond...

This Inside Sales Specialist is responsible for successfully positioning and selling company products professionally and creatively in a given geographical region. The job involves a significant knowledge in lead generation through Campaigns and events through expert level workflow experience. The other key responsibility is engaging and qualifying new and existing customers by positioning Twist’s products in order to provide solutions to their projects and business needs. This is accomplished by partnering closely with other internal and field-based members of the sales team that are in pursuit of common sales goals. The role is exciting and challenging as you have the...

The Sr Quality Engineer is responsible for ensuring the quality and safety of our genomic products and services by implementing and maintaining a quality management system (QMS) that complies with ISO 13485 and ISO 14971. This position is also responsible for conducting risk assessments, developing, and implementing corrective actions, and providing technical support to the R&D team. What You’ll Be Doing Implement and maintain a QMS that complies with ISO 13485 and ISO 14971. Conduct risk assessments to identify and assess potential hazards associated with genomic products and services. Develop and implement corrective actions to address identified hazards and prevent...

Staff Engineer – SFDC & Integrations About the Role We are seeking an experienced Sr Engineer specializing in Salesforce (SFDC) and systems integrations to join our technology team. The ideal candidate will serve as a technical leader, driving the architecture and delivery of integration solutions using platforms like Salesforce, Django and Workato. You will also leverage your expertise in customizable product lines and deep understanding of integration to eCommerce and CRM systems to ensure scalable, robust, and flexible cross-functional solutions that support our business operations and evolving product offerings. Key Responsibilities Technical Leadership & Solution Architecture Serve as the technical...

The Shipping Coordinator performs the physical or administrative tasks involved in shipping, receiving, order fulfillment, storing and distributing of materials, parts, supplies and equipment, and supporting logistics areas. This may include receiving and verifying incoming materials and supplies, preparing bills of landing and shipping manifests, routing shipments appropriately, moving material within the warehouse, distribution and production facilities, filling customers’ orders and preparing orders appropriately. Primary roles and responsibilities include but not are limited to Preparation, QC, and shipment of finished goods according to SOP, assuring on-time and accurate shipments. Pack, ship, receive and maintain inventory of product/raw material, and fulfill...

Instrument Software Engineer - (onsite in South San Francisco) We are seeking a skilled Instrument Software Engineer to join our manufacturing technology team in South San Francisco, California. The ideal candidate will design and develop internal software for laboratory instruments, interface with our Manufacturing Execution System (MES), and implement tools to streamline manufacturing workflows. This role also involves sustaining and improving existing manufacturing software, gathering and analyzing instrument data, and providing hands-on technical support, including troubleshooting instrument-related issues. We’re looking for a self-motivated, fast-learning, and detail-oriented engineer with strong familiarity in lab instrumentation and a passion for building reliable,...